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Enterprise systems · ERP · Integration · Cloud

The systems your business runs on.

Finance, supply chain, retail, procurement — the software your operation depends on every day. We implement Microsoft Dynamics 365, connect it to everything else you run, and stay on after go-live.

0Dynamics 365 implementations and upgrades
0Years on the Microsoft stack
0ZATCA-compliant e-invoicing rollouts in Saudi Arabia
0Enterprise deployments across finance, health, energy
Dynamics 365 · production live
Retail POS
Sales orders
Procurement
Inventory
Finance / GL
ZATCA Fatoora
Posted this session 0 Manual touches 0 Schematic — illustrative of a live ERP flow

Selected clients

Tarabut Atos Gensyn Synthesia Sylvera Nothing Flare Network

01 — Work

Systems in production.

Every engagement below is live. Each has a case study covering the problem, what we implemented, and what changed afterwards.

Implementation

Retail & e-commerce · GCC

Floward

Entering a new market meant standing up retail operations from nothing. We rolled out Dynamics 365 retail POS across new stores and automated purchase ordering off the back of sales orders.

New market Retail POS live across new stores

Compliance

Manufacturing & retail · Saudi Arabia

ZATCA e-invoicing

Saudi e-invoicing is not a reporting exercise; invoices must clear through Fatoora in real time with the right cryptographic stamps. We implemented it end to end for ATCL, Alomar Furniture and Al Watania.

3 Clients clearing compliant invoices

Platform

Religious services · Makkah, Saudi Arabia

Enabat Almanasek

A Makkah-based platform lets Muslims anywhere perform Umrah by proxy, watching the rites live. We built the web and mobile platform, the real-time layer and the payment rails.

Makkah Built for a Saudi platform, in Arabic and English

Integration

Financial software · United States

Tipalti

An accounts payable platform needed to speak fluently to Dynamics 365. We led the integration — invoices, GL accounts, purchase orders, vendor credits, bill payments — and built the services behind it.

Resold Now running for two of their own customers

Integration

Real estate & construction · UAE

Al Ghurair

Decades of legacy project data had to land inside Dynamics 365 before project invoicing could work. We built an Azure pipeline to import and process it through batch utilities rather than by hand.

Bulk Legacy data migrated; manual handling removed

Platform

Pharmaceutical CRM · United States

Salesdoor

A pharma-focused CRM managing providers, patients and sales reps in one place, with multi-channel outreach and live integrations into pharmacy, lab and billing systems.

Multi-channel Email, SMS and fax in one CRM

All case studies

02 — Automation

One process, two versions.

Purchase ordering at Floward, which used to be raised by hand every time a sale came in. Switch between them.

Manual · 6 steps · repeated for every single order

A person in the loop, all day

  • 01  Sales order lands in the system
  • 02  Someone notices it and checks stock
  • 03  Purchase order typed by hand
  • 04  Emailed to the supplier for confirmation
  • 05  Payment reconciled from a separate platform
  • 06  Finance corrects the mismatches at month end
Steps 6 Manual touches per order 5 Floward · purchase ordering

03 — Capabilities

Deep in one place.

Most firms our size claim everything. Our centre of gravity is enterprise resource planning on the Microsoft stack — the rest exists because ERP never stands alone.

Where we go deepest

Microsoft Dynamics 365

Finance & Operations and Business Central — implementations, AX-to-cloud upgrades, and the customisation that makes a standard product fit a non-standard business.

  • Finance, supply chain, procurement, warehouse
  • Retail and point of sale
  • X++ and AL development, SSRS reporting

Making systems talk

Integration & data

The unglamorous work that decides whether a programme succeeds: getting the new system to agree with everything already running.

  • REST APIs and web services
  • Legacy migration and data cleansing
  • Azure pipelines, Logic Apps, ETL

Regulatory

Compliance engineering

Where getting it wrong has consequences beyond a bug report. We have shipped against live regulatory deadlines.

  • ZATCA Phase 2 e-invoicing (Saudi Arabia)
  • HL7 / FHIR healthcare interoperability
  • Audit-ready financial reconciliation

Beyond ERP

Platforms & product

Custom platforms where off-the-shelf does not exist — built by the same people who have to support them afterwards.

  • Web and mobile applications
  • Cloud architecture on Azure, AWS, GCP
  • Data engineering and analytics

Applied, not aspirational

Automation & AI

Narrow problems where automation pays for itself — document processing, workflow routing, agents handling volume a team cannot.

  • Workflow and approval automation
  • Document and invoice processing
  • Production voice and chat agents

For other firms

White-label delivery

We sit behind agencies, consultancies and systems integrators as their engineering arm. You keep the client; we deliver the build.

  • Named team, your process
  • Under your brand, or ours
  • Fixed scope or ongoing capacity

04 — Approach

Three things, none exciting.

We scope the seams first

ERP programmes rarely fail on licensing or configuration. They fail on the migration off the old system and the integrations nobody costed. We look there before quoting, which occasionally loses us the work.

The people who scope it build it

No handoff from a sales engineer to a delivery team you have never met. The person who sat through your requirements is the person writing the code.

We stay after go-live

Go-live is when an implementation starts being judged, not when it finishes. Support is part of the engagement, not a separate contract negotiated once things break.

05 — Contact

Tell us what is not working.

A migration that has stalled, a compliance deadline coming at you, an implementation that needs finishing. Those are the conversations we are best in.

LEAP 2026Riyadh
ResponseSame working day

Or email co@newgatesystems.com directly.