Case study · Integration
Tipalti is a US payables automation platform. For its customers running Microsoft ERP, the integration between the two systems is the product — and it had to be built properly.
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Tipalti automates accounts payable — supplier onboarding, invoice processing, tax compliance and mass payouts. It sells to finance teams, and those finance teams run ERPs.
That makes ERP integration a commercial capability rather than an internal convenience. If the Dynamics connection is unreliable, Tipalti cannot sell to Dynamics customers.
02
Payables integration is deceptively hard because it touches the parts of an ERP with the least tolerance for error. A misposted journal, a duplicated purchase order or a vendor credit applied twice is not a bug report — it is a reconciliation problem someone has to unpick by hand.
It also has to survive the messiness of real accounting: partial payments, credits against invoices that have already been paid, currency differences, and GL structures that differ from one customer to the next.
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We led the engagement as the technical lead with a small delivery team, building custom services and APIs on the Dynamics side rather than forcing the ERP to accommodate an off-the-shelf connector.
The outcome that matters commercially: the integration was not a one-off. Tipalti now runs it for two of its own customers, which means it had to be built as a product — configurable, documented and supportable by someone other than the person who wrote it.
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Now running in production for two of Tipalti's own customers
Accounts payable and receivable processing without manual entry
Built to be configured and supported, not a bespoke one-off
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